Privacy Policy for Hyperion Solutions Group, LLC

Effective Date: January 29, 2026

Hyperion Solutions Group, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, SMS texting services, and other communications. By using our services, you agree to the terms of this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at privacy@hyperionsolutionsgroup.com.

  1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as information automatically collected when you use our services. The types of personal information we may collect include:

  • Contact Information: Such as your name, email address, phone number, and mailing address.
  • SMS-Related Data: When you opt-in to our SMS alerts, we collect your mobile phone number and any messages you send us (e.g., replies like "STOP" or "HELP").
  • Usage Data: Information about how you interact with our services, including IP address, browser type, device information, pages visited, and timestamps.
  • Other Information: Any additional details you provide, such as preferences or feedback.

We do not collect sensitive personal information (e.g., health data, financial details) unless explicitly required for a specific service and with your consent.

  1. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Providing Services: To deliver SMS alerts, updates on our solutions and offers, and respond to your inquiries (e.g., processing "HELP" requests).
  • Communication: To send you marketing messages, newsletters, or notifications you have opted into.
  • Improvement and Analytics: To analyze usage patterns, improve our services, and enhance user experience.
  • Compliance and Security: To comply with legal obligations, prevent fraud, and protect the security of our systems.
  • Customization: To personalize content and offers based on your preferences.

We retain your information only as long as necessary for these purposes or as required by law.

  1. Sharing of Your Information

We may share your personal information in the following circumstances:

  • Service Providers: With third-party vendors who assist us in operating our services, such as SMS delivery platforms, analytics providers, or hosting services. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
  • Legal Requirements: If required by law, such as in response to a subpoena, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • With Your Consent: For any other purpose with your explicit permission.

We do not sell your personal information to third parties for their marketing purposes.

SMS Consent: SMS consent is not shared with third parties or affiliates. Your opt-in to receive SMS messages from us is specific to Hyperion Solutions Group, LLC and is not transferred or shared for any other entity's use.

  1. Your Choices and Rights
  • Opt-Out: You can opt out of SMS communications at any time by replying "STOP" to any message. You may also unsubscribe from email communications by clicking the unsubscribe link in our emails.
  • Access and Update: You have the right to request access to, correction of, or deletion of your personal information. Contact us at privacy@hyperionsolutionsgroup.com to exercise these rights.
  • Cookies and Tracking: Our website may use cookies for analytics. You can manage cookie preferences through your browser settings.
  1. Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

  1. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Hyperion Solutions Group, LLC

Email: privacy@hyperionsolutionsgroup.com

Address: 9882 S Hoyt Ct, Littleton, CO 80127

Accessibility of This Privacy Policy

This Privacy Policy is available online at: http://hyperionsolutionsgroup.com/privacy-policy

To ensure compliance and accessibility:

  • We prominently display a link to this Privacy Policy near any consent language on web forms where users opt-in to SMS or other services.
  • As a best practice, we include a link to this Privacy Policy in the footer of every page on our website.